Frequently Asked Questions
Is a reservation required to schedule a massage treatment?
-Intuitive Massage is open to the public, but reservations are required.
Where is the Intuitive Massage Office located within the Miller Building?
- The Intuitive Massage Office is located on the second floor of the Miller Building located at 207 16th street in Pacific Grove. The Intuitive Massage Office is accessible via elevator or stairs.
What should I wear? Is there anything I should do to prepare for my massage treatment?
-We provide a robe for clients to change into.
Where do I park?
-Parking in conveniently located across the street from the front door of the Miller Building.
What if I need to cancel?
- If you need to cancel your appointment completely, please call at least 24 hours prior to the appointment. If it is within 24 hours, we charge 50% of the service price. A “no show” appointment is charged at the full service rate.
Do I disrobe completely for my massage treatment?
- That is your choice; however, it is customary to do so. Our staff is required to appropriately drape you with towels or sheets at all times during the service to protect your privacy.
Can I asked for adjustments for my comfort?
-Absolutely. This is your treatment, and we want you to enjoy the experience. If you would like the room temperature adjusted or a change in the amount of pressure during your massage, please let your therapist know.
Can Massage Therapy Be Helpful for Headaches and Migraines?
Massage therapy can be an excellent option for those who suffer from chronic headaches and migraines. By addressing muscle tension in the neck, shoulders, and scalp, massage can reduce the frequency and intensity of headaches. Regular sessions can also help prevent future episodes by improving posture and relieving stress.
Is Massage Therapy Safe During Pregnancy?
Massage therapy is generally safe during pregnancy, but certain precautions need to be taken. Specific techniques are used to during a prenatal massage to accommodate the needs of expectant mothers. These methods help relieve common pregnancy-related discomforts, such as back pain, swelling, and muscle cramps, by targeting areas of tension.
What Should I Expect During A Massage Session?
During a massage, you will be asked to lie on a comfortable table while our therapists uses various techniques to manipulate your muscles and tissues. You can communicate with our therapists throughout the session if you experience discomfort or have any specific areas of tension. The session typically lasts between 60 and 120 minutes.
Is My Health Condition An Issue?
If any medical conditions have changed since your last visit, please let us know at the time of booking to ensure there are no contra-indications. This includes allergies, pregnancy, and recent surgeries. If you are on any medications for high blood pressure, blood thinning or diabetes, please let us know before your visit.
Do You Accept HSA/FSA Cards??
We accept HSA/FSA cards for massage therapy with the proper documentation. To use these cards, you must provide a Letter of Medical Necessity or a prescription from your healthcare provider. Our therapists are state-licensed, and our business is classified as ‘Medical Services and Health Practitioners (MCC 8099) for processing these payments.
Our detailed receipts are suitable for HSA/FSA reimbursement. Please check your plan for eligibility.
Are Gratuities Required?
Gratuities are never expected but always appreciated and left to your discretion. Typical gratuities range from 15-20%. You are able to leave cash or credit card gratuities.
Should I be quiet or talk during my massage?
The purpose of massage is to have time to relax your mind and body. You are not obligated to maintain a conversation with your therapist. That being said, you are encouraged to communicate if you need something in order to be more comfortable. We are here to provide you with the best experience possible; knowing if you are too hot, too cold, in an awkward position, or need a moment to use the restroom is a key part of that.
What if I need to use the restroom while I’m in the middle of my massage?
Simply let your massage therapist know. They will provide you with a robe and step out of the room so that you can cover yourself and make your way to the restroom. Massage can also stimulate digestion, so it is not uncommon to pass gas during a session. No need to be embarrassed, it happens! If you are concerned about this happening, try avoiding high-fiber foods before your appointment.
How well-groomed do I need to be for a massage?
While we ask our clients to be mindful of cleanliness and hygiene, you are neither expected nor required to remove body hair, have manicured fingers, or styled hair. These are personal decisions that do not impact your massage. Be comfortable! Be you!
Do I have to take my clothes off?
No! All our therapists will ask you to remove clothing only as far as you feel comfortable. If you only want to undress to your underwear, that's fine.
The therapist will leave the room while you're undressing and will provide towels and blankets to cover you during the massage. There are some massages that work well if you want to remain clothed, so discuss this with us before you book.
I’m self-conscious about _____. What should I do?
We all have parts of our body we're self-conscious about. Some areas you may be concerned about are:
Your weight
Unwanted body hair
Scars
Acne or other skin blemishes
Please don't let this stop you from getting help from a massage therapist. If you're sensitive about a particular area, ask them to avoid it. You can also opt for a fully clothed massage. Whatever your concerns, know that your therapists are friendly, supportive and judgment-free.
What if I fall asleep and drool or snore?
When it comes to massage frequently asked questions, this is a common one. It's normal to fall asleep during a massage. You might be feeling stressed and sleep-deprived, so falling asleep is normal once you're in a relaxed state.
There's zero judgment from us if you snore. We're pleased you're relaxed enough to fall asleep, and we won’t mention it.
Drooling is also common, especially if you're on your front. Ask us for a tissue, and we'll be glad to grab one for you.
Which regions of my body get massaged
The therapist will ask you what you want to get out of the session. You will also be asked to describe any problems that you are experiencing. This will determine the appropriate regions of your body that need attention.
Will I experience muscle soreness following a massage therapy treatment
Most people report feel very relaxed, and often experience significant relief from aches, pains and stress after a massage session. However some people experience mild muscle soreness which may last a day or two.
Do you offer massage gift certificates?
Yes! A therapeutic massage is a great way to show someone how much you care. For details please visit the gift certificate page.